VMI Coordinator

Job Summary

Coordinates the Vendor Managed Inventory (VMI) programs for the BSE customers ensuring effective implementation and quality processes for unique, customer specific, services.  Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately.  Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions 

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs. 
• Upon proposal approval, works closely with our customers to transition inventories and implement programs. 
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.  
• Maintains minimum and maximum inventory levels. 
• Monitors the overall quality of BSE’s VMI performance in serving key customer goals.  
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with BSE, our vendors and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible. 
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.  
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.  
• Provides timely follow-up on customer technical inquiries and requests.  
• Actively participates in the marketing and sale of Border States’ products and services.  
• Consistently provides responsive, quality service to meet and exceed customer expectations.  
• Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures.
• Works closely with customer, branch and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.  
• Inputs internal and external consignment field data and target quantities. 
• Performs the duties of the Warehouse Associate.

Non-essential Functions

• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within BSE and government standards.
• Establishes bar code set-up and labeling for customer inventory.  
• Creates customer labels 
• Develops recovery and cross-reference of SAP data to customer material number’s and descriptions.  
• Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a two-year business/trade degree or the equivalent in work experience. 
• Minimum of two years of prior warehouse distribution and/or city desk experience preferred. 
• Good knowledge of electrical products or systems preferred. 
• Prior experience operating a forklift is preferred. 
• Ability to read, write and speak in English required. 
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email, SAP, SupplyTrax and Secura Stock sofware preferred. 

Skills and Abilities

• Excellent interpersonal, written and verbal communication, and reading.
• Ability to effectively plan and organize. 
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• Above Waist Lift:
  • < than 10 lbs. - Occasionally 
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally 
  • 51 to 75 lbs. - Occasionally 
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all 
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Frequently
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Occasionally
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
• Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
• Driving (the control and operation of a fork lift) - Frequently
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Frequently
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.