Communication Associate

Job Summary

The Communication Associate writes and edits content for internal and external company channels. Collaborates with subject matter experts to plan, create, and distribute clear, accurate content to achieve communication goals. Helps keep the Communication team's work organized and supports internal stakeholders by gathering information under established processes.

Responsibilities

Essential functions

• Gathers information to understand communication needs for internal and external audiences.
• Researches and organizes details of past and similar communication efforts to support planning.
• Writes and edits content in accordance with brand style guidelines, in collaboration with subject matter experts and under direction from project leads.
• Seeks and incorporates feedback from multiple stakeholders.
• Helps maintain and update internal communication documents including company history, directories, etc. following established guidelines.
• Reviews written content for accuracy and compliance with standards prior to publishing.
• Communicates with project stakeholders and Communication team members about the status of projects.
• Identifies potential issues with projects and escalates risks or delays as needed.
• Shares observations and ideas for improving communication planning and execution.
• Serves as the back-up publisher for official company channels.

Non-essential functions

• Stays up-to-date with Associated Press Stylebook. 
• Performs other duties as assigned by supervisor or other designate.

Qualifications

• Bachelor’s degree in communication or related field.
• Experience in writing, editing, and/or communication.
• Required knowledge of PC for Windows, Microsoft Office, internet, and email.
• Strong writing, editing, and proofreading skills.
• Knowledge of Associated Press Style.

Skills and Abilities

• Organized and detail oriented.
• Excellent interpersonal and project management skills.
• Ability to meet tight deadlines and make decisions under pressure.
• Creative thinker and problem-solver.
• Tenacity to see a project to completion.
• Attention to detail.
• Strong customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.