Sr Learning & Development Specialist

Job Summary

The Senior Learning & Development (L&D) Specialist serves as a strategic learning partner and lead contributor in the design, development, execution, and evaluation of enterprise learning and development programs that advance Border States’ business strategy, leadership capability, and learning culture. This role collaborates closely with the Manager, Learning Experience and business leaders to assess organizational needs, identify performance gaps, and design impactful learning solutions that drive measurable business results. Leveraging advanced expertise in adult learning, facilitation, and organizational development, this role leads complex learning initiatives from strategy through implementation and evaluation. The Senior L&D Specialist provides thought leadership, mentorship, and consultation across the organization, championing a culture of continuous learning. This role ensures learning solutions align with business priorities, build organizational capability, and reinforce Border States’ vision, mission, values, Credo, and Ownership Essentials while delivering a consistent, high-quality learner experience.

Responsibilities

Essential Functions

• Serves as a trusted advisor to senior leaders, translating business priorities into enterprise learning strategies and influencing talent, leadership, and organizational decisions.
• Translates business priorities, engagement insights, and organizational initiatives into scalable enterprise learning strategies and solutions that build long-term capability and drive business results.
• Leads and owns enterprise learning portfolios and complex programs end-to-end, ensuring alignment to business strategy, scalability, and measurable impact across the organization.
• Provides thought leadership on learning trends, research, and best practices to promote a culture of continuous learning across the enterprise.
• Defines and delivers enterprise learning solutions and approaches across leadership development, professional skills, and learning technology initiatives using the 70/20/10 framework and leads facilitation of enterprise learning programs and high-impact learning experiences for leadership and key audiences, ensuring integrated learning journeys, consistent delivery standards, and alignment to business outcomes.
• Ensures consistent, high-quality learner experience across all delivery platforms and offerings.
• Provides strategic oversight of program execution, ensuring consistency, quality, and alignment across facilitators, vendors, and delivery channels.
• Defines and applies evaluation frameworks and success metrics, leveraging quantitative and qualitative data to measure impact, improve learning solutions, and inform business decisions.
• Leads innovation in learning strategies and delivery models, incorporating emerging technologies and best practices to enhance scalability and learner experience.
• Mentors and develops team members and stakeholders, elevating overall facilitation capability and strengthening the organization’s ability to lead learning.
• Models company values and Ownership Essentials in all actions and responsibilities.

Non-essential Functions

• Supports special HR and cross-functional initiatives as assigned.
• Provides guidance, assistance and/or recommendation for supervisors, managers and employees regarding recruiting, learning and development concerns as needed.  
• Performs other duties assigned by manager or designate.

Qualifications

• Minimum of a 4-year degree in business, education, psychology, organization development, human resource or equivalent experience required.
• 7+ years of progressive L&D experience, including facilitation, instructional design, and program leadership.  
• Demonstrated experience consulting with business leaders and delivering enterprise learning solutions.
• Experience working with Learning Management Systems (LMS) and learning technologies.
• Advanced facilitation and presentation skills with the ability to engage diverse audiences.
• Strategic thinking combined with strong execution and project management capabilities.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to influence and partner effectively at all levels of the organization.
• Highly adaptable, creative, and able to manage multiple priorities in a fast-paced environment.
• Strong attention to detail, organization, and ability to manage multiple projects simultaneously.

Skills and Abilities

• Applies strong understanding of business priorities and organizational strategy to design and implement learning solutions that drive measurable results.
• Thinks beyond immediate needs to develop scalable, enterprise learning strategies that build long-term organizational capability.
• Delivers clear, compelling communication through facilitation, presentations, and data-driven insights to influence audiences at all levels.
• Builds credibility and strong relationships by serving as a reliable, trusted advisor to leaders, stakeholders, and team members.
• Leads initiatives from planning through execution, ensuring high-quality delivery, accountability, and achievement of desired outcomes.
• Supports the growth of individuals and teams by designing impactful learning experiences and providing mentorship and guidance. 

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.