Talent Operations Manager

Job Summary

The Talent Operations Manager is a key driver in enhancing the systems, processes, and tools that power the talent acquisition and management efforts. Focus will be on improving efficiency, enabling scalability, and aligning talent operations with the company’s growth and long-term strategic goals.

Responsibilities

Essential functions

• Streamlines and standardizes recruitment and talent management processes to improve efficiency and effectiveness. 
• Continuously evaluates and enhances recruitment workflows, tools, and technologies.
• Evaluates and implements talent management software and tools to enhance the efficiency and effectiveness of talent operations processes. Drives the adoption and utilization of new technologies.
• Establishes key performance indicators (KPIs) and metrics to measure the success and impact of talent operations initiatives. 
• Generates regular reports and provide insights to senior leadership.
• Partners with HR, business leaders, and hiring managers to understand their talent needs and provides effective solutions. 
• Collaborates with external vendors and partners to enhance talent operations capabilities.
• Ensures compliance with all relevant employment laws, regulations, and company policies. 
• Identifies opportunities for process improvement and innovation within talent operations. 
• Implements best practices and drives initiatives to enhance the overall candidate and employee experience.

Non-essential functions

• Establishes and manages service level agreements (SLAs) with all talent vendors (e.g., applicant tracking system, background check vendors, recruitment firms, etc.).
• Stays current with industry best practices and emerging trends in talent operations.
• Performs other duties as assigned by supervisor or designate
   

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus. 
• Over 7 years of proven experience in talent acquisition, talent management, or HR operations, with a focus on process optimization and change leadership.
• Experience in talent operations in the electrical distribution industry preferred.
• Proficiency in HR software and tools, including applicant tracking systems (ATS) and human capital management (HCM) systems.

Skills and Abilities

• Excellent interpersonal communication (reading, writing and speaking in English). 
• Strong understanding of talent acquisition strategies, tools, and technologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication, interpersonal, and collaboration abilities.
• Knowledge of employment laws, regulations, and best practices in talent operations.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Excellent customer service skills, including being competent, accurate, responsive and engaged.
• Ability to perform all aspects of the job as accurately and efficiently and safely as possible.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.