Vendor Marketing Programs & Rewards Owner

Job Summary

The Vendor Marketing Programs & Rewards Owner designs, manages, and operationalizes vendor marketing programs that accelerate vendor growth and impact sales order behavior. This position partners cross-functionally with sales and field leadership, vendor relations, category management, sales operations, and marketing to deliver impactful field incentive and reward programs, coordinate employee-owner enablement and vendor training, and build internal marketing campaigns that strengthen vendor engagement and drive program ROI.

Responsibilities

Essential Functions

• Designs, builds and manages an enterprise vendor rewards program, supporting thousands of end users and multiple vendor suppliers.
• Owns end-to-end program data integrity and vendor lifecycle management, including pulling and analyzing sales reports, managing vendor onboarding and offboarding, ensuring accurate inclusion/exclusion of products, and overseeing points loading and verification to resolve partner inquiries.
• Creates, implements, and operationalizes order taker reward and incentive structures that increase sales, drives account manager engagement, and builds brand loyalty. 
• Aligns program design with core market strategies, regional sales initiatives, and category priorities.
• Partners with Demand Generation teams and Category to execute internal integrated marketing campaigns that influence end-user behavior to maximize reward programs.
• Supports program ROI measurement in collaboration with internal teams, leveraging CRM-driven reporting and analytics.
• Builds scalable platforms and infrastructure, performance metrics, and engagement frameworks to support future enterprise growth. 
• Leads outreach plans to increase program participation and executes regional and local engagement strategies to accelerate program adoption.
• Serves as support for supplier/manufacturer relationships to improve retention and program advocacy.
• Coordinates with the Category team to identify needs from strategic vendors, secure their participation in the company rewards program, and coordinate vendor Market Development Funds (MDF). 
• Creates and maintains vendor marketing programs and rewards with tracking software.

Non-essential Functions

• Develops and streamlines processes and management of vendor partner training needs in the field and supports onboarding resources to ensure order takers are enabled and educated.
• Assists with special projects as needed.
• Provides backup support for related marketing operations tasks during peak periods or team member absences. 
• Participates in training sessions, team meetings, and cross-functional discussions to build understanding of marketing workflows and systems. 
• Participates in company events and industry engagements as needed, including occasional travel for activities (e.g. Sales Kickoff (SKO), NAED conference, or other industry events) as required. 
• Performs other duties as assigned by supervisor or designate.

Qualifications

• Bachelor’s degree in marketing, business, or related field or equivalent work experience required. 
• 5+ years experience in marketing roles or incentive program management preferred. 
• Experience with Core Rewards, AwardCo, ITA Group, or similar programs highly preferred. 
• Experience working within B2B distribution is a plus.
  Working technical knowledge of rewards program infrastructure and building of requirements strongly preferred. 
• Strong working knowledge in Microsoft Office (Excel, Word, Access, and PowerPoint).

Skills and Abilities

• Ability to work effectively in a fast-paced environment and maintain an upbeat and positive attitude under pressure.
• Exceptional communication skills, with an ability to manage multiple stakeholder voices, including executive leadership and external partners.
• Strong project management and organizational skills from conception following through to execution.
• Willingness to speak up, challenge the current state and learn from both success and failure. 
• Ability to prioritize, multitask and manage multiple initiatives with minimal direction; ability to delegate across direct and indirect team members as needed.
• Attention to detail, highly analytical with ability to translate between business and technical requirements.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Continuously
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Occasionally
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.