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Product Manager - Process

Flexibility Option: 
Job Req Id:  29166

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Tucson , AZ Phoenix, Albuquerque 


Job Summary

Grows and maintains sales within a territory by supporting automation customers. Develops and executes the strategy to accelerate growth in the Process markets. Creates and delivers the Process business plan. Serves as the domain expert around the Process business. 


Essential Functions

  • Grows and maintains sales within the geographic territory. 
  • Leads business development and understands the technical acumen of the Process Industry.
  • Supports automation customers and makes joint sales calls with Account Managers.
  • Delivers accelerated sales growth in consulting business, services and associated automation hardware and software portfolio.
  • Develops and executes distributor strategy to accelerate growth in Process markets specifically with PlantPAx and process safety solutions.
  • Builds process offering and defining any key gaps to deliver a process solution.
  • Leads the Disciplined Sales Process withing APR cluster to ensure that the right partner is deployed for the right opportunity.
  • Creates and executes the Process business plan.
  • Supports additional vendor DCS delivery capabilities based on observed customer business need.
  • Serves as domain expert around the Process business and continuously builds competency within the team and supporting teams. 
  • Translates customer’s industrial business drivers into automation solutions and articulate a unique value of the solution portfolio.

Non-essential Functions

  • Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. 
  • Ensures existing demos are in functional condition.
  • Performs product updates and new product launches for branches and customers as required.
  • Attends and assists with sales meetings, trade shows and training programs as needed.
  • Performs other duties as assigned by supervisor or designate.


  • Minimum of a four-year technical or engineering degree or the equivalent in work experience. 
  • Market development, program execution experience, and ability to manage multiple partner relationships while achieving target outcomes.
  • In depth knowledge & understanding of Process Industry Standards & Terminology\
  • Control systems and Computer Technology (Microsoft)
  • PlantPAx and/or competitive offerings
  • Process Application Knowledge
  • Instrumentation
  • Process Safety
  • Exposure to all levels and connectivity of the Purdue Model (Field Devices to ERP). Platforms including but not limited to: Instrumentation, PLC, DCS Controllers, HMI/SCADA, Server Architectures, Plant Historian, APC, Motor Control, Intelligent Power, and including Analytics, IIoT, and Cloud Automation.
  • Experience in Process Safety is a plus.
  • Knowledge and technical competence in understanding electrical and hi-tech industrial products and applications including industrial automation software and hardware preferred. 
  • Minimum of four-years of prior customer service, marketing, quotation or sales experience preferred. 
  • Minimum of three-years of prior electrical distribution and quotations experience preferred with a comprehensive knowledge of BSE product lines and applications, alternate product substitutes, and supplier pricing policies.  
  • Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.

Skills and Abilities

  • Consistently provides responsive, quality service to meet and exceed customer expectations. 
  • Excellent interpersonal, written and verbal communication skills 
  • Ability to effectively plan and organize
  • Manages complexity and adaptable to change.
  • Manages business with discipline.
  • Balance stakeholder commitments.
  • Recognition of what is best for customer and business needs.
  • Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

  • Lift from Waist:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Lift from Floor:
    • < than 10 lbs. - Frequently
    • 10 to 25 lbs. - Frequently
    • 26 to 50 lbs. - Frequently
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Carried for Distance:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

  • Sitting (a continuous period of being seated) - Continuously
  • Standing (for sustained periods of time) - Frequently
  • Walking (moving about on foot to accomplish tasks) - Frequently
  • Bending/stooping (downward and forward) - Frequently
  • Crawling (moving about on hands and knees or hands and feet) - Not at all
  • Climbing/Walking Stairs (ascending or descending) - Frequently
  • Reaching (extending arms in any direction) - Frequently
  • Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) - Occasionally
  • Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Frequently
  • Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Grasping (Applying pressure to an object with the fingers and palm) - Frequently
  • Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently
  • Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
  • Driving (the control and operation of a motor vehicle) - Frequently
  • Desk work (work usually performed at a desk) - Frequently
  • Use of a computer - Frequently
  • Use of a telephone - Continuously
  • Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Occasionally
  • Travel (travel needed to perform job duties) - Frequently

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?


Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.


Equal Opportunity For All

It’s not just the law.  It’s something  we’ve believed in since our founding.  We value the diversity of all of our employee-owners and will always be an equal opportunity employer.


Drug Free/Smoke Free workplace